Privacy Statement (CA)

This privacy statement was last changed on November 3, 2023, last checked on November 3, 2023, and applies to citizens and legal permanent residents of Canada.

In this privacy statement, we explain what we do with the data we obtain about you via We recommend you carefully read this statement. In our processing we comply with the requirements of privacy legislation. That means, among other things, that:

  • we clearly state the purposes for which we process personal data. We do this by means of this privacy statement;
  • we aim to limit our collection of personal data to only the personal data required for legitimate purposes;
  • we first request your explicit consent to process your personal data in cases requiring your consent;
  • we take appropriate security measures to protect your personal data and also require this from parties that process personal data on our behalf;
  • we respect your right to access your personal data or have it corrected or deleted, at your request.

If you have any questions, or want to know exactly what data we keep of you, please contact us.

1. Purpose and categories of data

We may collect or receive personal information for a number of purposes connected with our business operations which may include the following: (click to expand)

2. Sharing with other parties

We only share or disclose this data to other recipients for the following purposes:

3. Disclosure practices

We disclose personal information if we are required by law or by a court order, in response to a law enforcement agency, to the extent permitted under other provisions of law, to provide information, or for an investigation on a matter related to public safety.

If our website or organisation is taken over, sold, or involved in a merger or acquisition, your details may be disclosed to our advisers and any prospective purchasers and will be passed on to the new owners.

4. How we respond to Do Not Track signals & Global Privacy Control

Our website does not respond to and does not support the Do Not Track (DNT) header request field.

5. Cookies

Our website uses cookies. For more information about cookies, please refer to our Cookie Policy on our Cookies policy (CA) webpage. 

We have concluded a data Processing Agreement with Google.

The inclusion of full IP addresses is blocked by us.

6. Security

We are committed to the security of personal data. We take appropriate security measures to limit abuse of and unauthorized access to personal data. This ensures that only the necessary persons have access to your data, that access to the data is protected, and that our security measures are regularly reviewed.

7. Third party websites

This privacy statement does not apply to third party websites connected by links on our website. We cannot guarantee that these third parties handle your personal data in a reliable or secure manner. We recommend you read the privacy statements of these websites prior to making use of these websites.

8. Amendments to this privacy statement

We reserve the right to make amendments to this privacy statement. It is recommended that you consult this privacy statement regularly in order to be aware of any changes. In addition, we will actively inform you wherever possible.

9. Accessing and modifying your data

If you have any questions or want to know which personal data we have about you, please contact us. Please make sure to always clearly state who you are, so that we can be certain that we do not modify or delete any data of the wrong person. We shall provide the requested information only upon receipt of a verifiable consumer request. You can contact us by using the information below.

9.1 You have the following rights with respect to your personal data

  1. You may submit a request for access to the data we process about you.
  2. You may request an overview, in a commonly used format, of the data we process about you.
  3. You may request correction or deletion of the data if it is incorrect or not or no longer relevant. Where appropriate, the amended information shall be transmitted to third parties having access to the information in question.
  4. You have the right to withdraw consent at any time, subject to legal or contractual restrictions and reasonable notice. You will be informed of the implications of such withdrawal.
  5. You have the right to address a challenge concerning non-compliance with PIPEDA to our organization and, if the issue is not resolved, to the Office of the Privacy Commissioner of Canada.
  6. We shall give access to personal information in an alternative format to an individual with a sensory disability who has a right of access to personal information under PIPEDA and who requests that it be transmitted in the alternative format if (a) a version of the information already exists in that format; or (b) its conversion into that format is reasonable and necessary in order for the individual to be able to exercise rights.

10. Children

Our website is not designed to attract children and it is not our intent to collect personal data from children under the age of consent in their country of residence. We therefore request that children under the age of consent do not submit any personal data to us.

11. Contact details

Daniel Juneau
5782, boul. Thimens, St-Laurent, (Québec) H4R 2K9, Canada
Email: moc.nacanodanac@ofni

Phone number: 866-569-9502

12. Data requests

For the most frequently submitted requests, we also offer you the possibility to use our data request form


We have appointed a contact person for the organization’s policies and practices and to whom complaints or inquiries can be forwarded:
Daniel Juneau
5782, boul. Thimens, St-Laurent, (Québec) H4R 2K9, Canada



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MailPoet emails and newsletter

If you are subscribed to our newsletter or if you are a member of our site (you can log in there) or if you have purchased on our site, there is a good chance that you will receive emails from us. We will only send you emails that you have agreed to receive, or that relate to the services we provide to you. To send you emails, we use the name and email address you provide to us. Our site also stores the IP address you used when you signed up for the service to prevent abuse of the system. This site may send emails via the MailPoet sending service . This service allows us to track clicks and opens of our emails. We use this information to improve the content of our newsletters. No identifiable information is otherwise traced outside of this site with the exception of the email address. Below is a list of cookies that may be generated by MailPoet (note that some cookies are only used when WooCommerce is installed and enabled): Cookie name: mailpoet_page_view Cookie expiration: 3,650 days. Cookie Description: The purpose of this cookie is to track when a subscriber last viewed any page on the site. Cookie name: mailpoet_revenue_tracking Cookie expiry: 14 days. Cookie Description: The purpose of this cookie is to track which newsletter sent from your site was clicked on and resulted in a purchase from your WooCommerce store. Cookie name: mailpoet_subscriber Cookie expiration: 3,650 days. Cookie Description: The purpose of this cookie is to track subscriber engagement. It is used when you log in, register in a form, confirm subscription to a newsletter, or place an order via WooCommerce. Note: The user must have accepted and have a confirmed subscription. Cookie name: popup_form_dismissed_{$formId} Cookie Expiration: The expiration date varies and can be set per form. Cookie Description: The purpose of this cookie is to track whether a user has previously rejected a specific form, preventing re-display of the form until the cookie expires. It applies to popup, sliding or fixed forms.


This accessible language includes the basics of what personal data your store can collect, store and share, and also who can have access to the data. Depending on your settings and which extensions you use, the information shared may vary. We recommend consulting an attorney when deciding what information to disclose in your privacy policy.

We collect information when validating an order on our store.

What we collect and store

During your visit to the site, we track:
  • Products that you have viewed: for example, allows you to display products that you have recently viewed
  • Location, IP address and browser type: we use these to estimate taxes and shipping costs
  • Shipping Address: We will ask you to enter this to estimate shipping costs before you place the order, and to ship the order to you!
We use cookies to track shopping cart contents as you navigate our site.

Note: you can detail your cookies policy, and link to this section from here.

When you purchase from our website, we will ask you to provide information including your name, billing address, delivery address, email, telephone number, payment/credit card details and possibly account details such as username and password. This information will be used to:
  • Send information about your account and order
  • Respond to requests, including refunds and complaints
  • Payment processing and fraud prevention
  • Set up your account for our store
  • Comply with any legal obligations, such as calculating taxes
  • Improve our store offers
  • Send you marketing messages, if you